We start working on your order as soon as it is placed.
Manufacturing:
If your order includes personalized products, our factory will need about 7 to 10 working days to manufacture, once your items are ready and pass the quality check, we will ship out your order immediately.
Shipping:
| Regions | Free Shipping | Expedited Shipping |
| United States | 10-25 days | 3-7 days |
| Canada | 10-25 days | 3-7 days |
| United Kingdom | 10-25 days | 3-7 days |
| Australia | 10-30 days | 3-7 days |
| Europe | 10-25 days | 3-7 days |
| Rest of World | 10-25 days | 3-7 days |
**All shipping times exclude clearance/customs delays. You can track your package anytime once your order is shipped.
Latest estimated shipping time updated based on feedback from our customers: 78.9% are received ≤10 days.
Risk Free Purchase:
You can return your order within 100 days.
If you are not 100% satisfied with your product, new, unworn items can be returned to GOLLORY within 100 days of delivery. Non-personalized pieces are eligible for a full refund, if within 30 days of delivery.
Personalized jewelry pieces are made specially for you; therefore, can either be returned for exchange or store credit.
Email us at support@gollory.com and we will work with you to make things right.
