We start working on your order as soon as it is placed. 

Manufacturing:

If your order includes personalized products, our factory will need about 7 to 10 working days to manufacture, once your items are ready and pass the quality check, we will ship out your order immediately. 

Shipping:

 **All shipping times exclude clearance/customs delays. You can track your package anytime once your order is shipped.

Latest estimated shipping time updated based on feedback from our customers:  78.9% are received ≤10 days.

Risk Free Purchase:

You can return your order within 100 days.

If you are not 100% satisfied with your product, new, unworn items can be returned to GOLLORY within 100 days of delivery. Non-personalized pieces are eligible for a full refund, if within 30 days of delivery.

Personalized jewelry pieces are made specially for you; therefore, can either be returned for exchange or store credit.

Email us at support@gollory.com and we will work with you to make things right.